“Vanessa Chrouch is the founder of SparkPoint Consulting, dedicated to helping businesses create unforgettable customer experiences. With a background in Hospitality Customer Service and Sales Training, she is passionate about empowering teams to lead with warmth, professionalism, and consistency.”

Kevin Chrouch is the co-founder and believes that service excellence is the foundation of business growth. Through coaching, strategy, and hands-on training, he helps companies transform everyday interactions into extraordinary customer experiences.”